Hospitality Essay Example for Free

Hospitality Essay From a food and beverage manager’s perspective – Why is managing the diversity of an international food and beverage operation so important? Discuss this by using a system, or process, or method and/ or technique In the hospitality industry, managing the diversity of international food and beverage operation which is important from a food and beverage manager’s perspective can improve the quality of the hospitality services, reduce high turnover in hospitality management and make more profit from the food and beverage operation. Hospitality workforce is consisted of diverse population and visible and non-visible differences which are included gender, age, background, culture, religion, race, disability, personality, and work style. According to this, the establishment of processing food and beverage operations is able to effectively manage people who work in hospitality workplace. And also, the hospitality education and training can provide hospitality worker an opportunity that improve themselves and understand the diverse workforce. Jones (as cited in Igram, 1999) indicated that â€Å"operations concern the way that organizations deliver their product/ service to the consumer† (p. 142). This is the key of concerning for the effective practice hospitality. Johnston (as cited in Igram, 1999) indicated that the operations could be divided into three activities; customer processing operations, information processing operations and product processing operations. As manager must understand these three activities which reflect employees how they plan and control the processing operation. Thus, effective hospitality operations must incorporate planning with technology and people management. Furthermore, Mullins (as cited in Igram, 1999) pointed that hospitality operations are heterogeneous group, but they share a number of common characteristics. For example, there are a wide range of skilled staff required, but there are also high numbers unskilled staff needed; most employees are from different countries, they have different background and use English as second language; there is a large proportion of female, part time, casual staff. Due to this situation, the labour mobility and turnover are high. Thus, managing diversity in food and beverage operation must need a perfect system or an improved method as foundation. Systematic in the  design, planning and control of a food and beverage operation must be concerned by international food and beverage manager. And also, management of the operation systems within a food and beverage operation must be considered by international food and beverage manager. What benefits will be brought into international food and beverage operation by understanding the systems? To sum up, there are three benefits. Firstly, control of resources which is implemented the systems inputs aim to reduc e wastage. Secondly, efficient and effective operation can perfect international food and beverage services by using systems processes. Finally, the systems outputs assure what goal the hospitality organization can achieve. The hospitality education and training can provide hospitality worker an opportunity that improve themselves and understand the diverse workforce. The hospitality education and training are the techniques which can complement the international food and beverage management. Lynch (as cited in Robinson, 2005) pointed that† business management foci currently in vogue with hospitality and food and beverage operations education and practice† (p. 70). In other words, in order to provide effective services to consumer, the hospitality organization will implement the food and beverage operations education and practice to guide and develop skilled and high standard staff. Ingram (1999) indicated that â€Å"effective academic abilities (including abstraction, attention to detail, â€Å"hair splitting†) are not always found in conjunction with personal organization skills (such as planning, delegation, prioritizing tasks)† (p. 146). Thus, the academic education impleme nted in hospitality organization can incorporate to the international food and beverage operations with staff. 2 From a food and beverage manager’s perspective – What are the important thing to consider when planning, designing and allocating space for storage, preparation, production and service for a food and beverage operation. From a food and beverage manager’s perspective, the design and plan of a food service facility effect on the attraction from customers and on productivity of employees, and also on making profit from hospitality business. If facilities are poorly designed, customers will be inconvenienced and food  services are inefficient. If a manager wants to perfect a food service, he/she must consider what requirements are needed when planning, designing and allocating space for storage, preparation, production and service for a food and beverage operation. The considerations will be the market and operational needs, the food production areas and equipment, sustainability and hygiene and health issue. As described above, first of all, as the operational needs, food service facility design will be the first consideration in planning space for food and beverage operation. The better food service facilities design will appeal to customers and employees when manager plans space for production and service. Rodgers (2005) indicated that â€Å"food service facility design is based on the principles of space efficiency, flexibility, product flow, food safety (sanitation) and ergonomics† (p. 308). In other words, an effective food service facility design can provide safe workplace for staff and set up an environment for efficient operation flow of people and product. The facility can make employees work efficiently so that the organization can reduce the labour costs. Furthermore, the costs on facility maintenance are low. Finally, the maximum profit is gained from investment. Secondly, manager must consider the food production areas and equipment. An efficient workflow established can create a tight, smooth and productive food service operation. Afterwards, an adequate work space and suitable work sections are required to provide to employees. For example, kitchen space sometimes will be minimized in order to make more room for customers. That lead to the kitchen space is limited. The quantities of food can be supplied, however, the narrow kitchen design cannot provide employees enough room so that the food service will be delayed which dissatisfied the customers. Another thing that manager must consider is the kitchen layouts. Ninemeier (2010) indicated that â€Å"work flow-the traffic patterns employees form as they go about their work-is another factor that muse be considered† (p. 5). Different kitchen activities must be done in individual work stations. For example, as the figure below, it is a bakery kitchen. Different number stands different stations. Employees can follow the work flow step by step to prepare food. As we can see from the figure, the food  preparation space must be divided into specific areas. The station 2-5 are the places which are for food preparation and storage. The station 1 and station 6 are used for washing and waste disposal. Due to this kitchen layout design, the food contamination will decrease and the food storage time can extend. As a food and beverage manager must consider of the food contamination. Figure 1 kitchen layout (Source: Ninemeier, D. J. 2010) References list Ingram, H. (1999). Hospitality: a framework for a millennial review. International Journal of Contemporary Hospitality Management, 11(4), 140-147. Ninemeier, D. J. (2010) Management of Food and Beverage Operations (2nd ed.). American: American Hotel Lodging Educational Foundation. Robinson, R. S. (2007). Plain Fare to Fusion: Ethnic Impacts on the Process of Maturity in Brisbanes Restaurant Sector. Journal of Hospitality Tourism Management, 14(1), 70-84. Rogers, S. (2005). Applied research and educational needs in food service management. International Journal of contemporary Hospitality Management, 17(4), 302-314.

The Civil Wars Tragic Legacy :: United States History Papers

The Civil War's Tragic Legacy The Civil War produced at least two important outcomes. First, although it was not President Lincoln's intent, it freed slaves in the Confederate States. Second, it settled, through the force of arms, the question of whether states could secede from the Union. The causes of and the issues surrounding America's most costly war, in terms of battlefield casualties, are still controversial. Even its name the - Civil War - is in dispute, and plausibly so. A civil war is a struggle between two or more factions seeking to control the central government. Modern examples of civil wars are the conflicts we see in Lebanon, Liberia and Angola. In 1861, Jefferson Davis, the President of the Confederate States, no more wanted to take over Washington, D.C. than George Washington wanted to take over London in 1776. George Washington and the Continental Congress were fighting for independence from Great Britain. Similarly, the Confederate States were fighting for independence from the Union. Whether one's sentiments lie with the Confederacy or with the Union, a more accurate characterization of the war is that it was a war for southern independence; a frequently heard southern reference is that it was the War of Northern Aggression. History books most often say the war was fought to free the slaves. But that idea is brought into serious question considering what Abraham Lincoln had to say in his typical speeches: "I have no purpose, directly or indirectly, to interfere with the institution of slavery in the states where it exists. I believe I have no lawful right to do so, and I have no inclination to do so." Slavery makes for great moral cause celebre for the War Between the States but the real causes had more to do with problems similar to those the nation faces today - a federal government that has escaped the limits the Framers of the Constitution envisioned. South Carolina Senator John C Calhoun expressed that concern in his famous Fort Hill Address July 26, 1831, at a time when he was Andrew Jackson's vice-president. Calhoun said, "Stripped of all its covering, the naked question is, whether ours is a federal or consolidated government; a constitutional or absolute one; a government resting solidly on the basis of the sovereignty of the States, or on the unrestrained will of a majority; a form of government, as in all other unlimited ones, in which injustice, violence, and force must ultimately prevail.

Website comparison

In comparing the websites for Departure and Rubberier, the biggest difference I noticed was that one was geared more for selling their product and the other was aimed at acquiring their customers to sell for them. When viewing Rubberneck's website I noticed that it is very user friendly. If you are looking to purchase their products, there is a link for that. Inside this link is every type of solution you are looking for, from bathroom to kitchen to garage and even outside storage. It's all very accessible.Once you click on the product you are looking for it gives you the price and allows you to buy It right then and there. They also have links for â€Å"Tips and Solutions†. This gives you Ideas on how to better organize yourself and what other people have done. Now as for promotions, they do have a link but you have to first register. This is a good tactic to keep you informed on all things Rubberier. They get you to sign up to receive a coupon or special deal, but they will continue to send you emails with news of anything Rubberier has to offer. It keeps Rubberier fresh in your mind.I think that Rubberneck's target market is the consumer and how they can best serve them. When rating Rubberier on a mouse click scale of 1 TTT, I would give them a 4. Also on a personal consumer level I would stick with that 4. They had everything you were looking for and made it easy to find the next product or promotion. It even made me want to continue shopping for things I didn't need. Overall I would say that Rubberier has done a great Job at implementing the racketing mix and trying to incorporate all of their customers' needs and wants.It was very easy to maneuver through their site and I constantly wanted to search for more things and see what products I could use. While reviewing Departure's website, I came too much different conclusion. The site seemed more geared to getting me to sign up to be a consultant and/or host a party then to actually sell me the Depart ure itself. It is definitely a different approach. I was still able to look and buy their product, but it wasn't as easy. I had to mind the right catalogue and once I did that It wasn't where I could purchase their product.Once I found the link to buy It still seemed like a cluster of products. It was barely broken down Into sections but more based on catalogue end times and sales. It was a lot easier to â€Å"Host† a party and find a consultant or even to become a consultant then to actually buy their product. They do however offer nice benefits for hosting a party. Depending on how much people would spend on your behalf would determine how much free product or discounted product you would receive.Free always sounds like a good number. However I don't think Departure reaches as many potential consumers as they could. Besides being able to sign up to be a consultant I didn't see a place to register for new promotions or get email notifications, or if there was a place it wasn 't easy to access. They are depending on new recruitment to spread the word. Even though Departure has been around for a long time, I have had very few interactions with its products.In giving a Departure a rating for mouse clicks I would have to give it a 4 because I did try to investigate more of the company and product but my overall rating would have been Overall I think that Departure targets the entrepreneur instead of the consumer. They still implement the marketing mix approach but in a very different way than Rubberier. They want the consumer to sell the product for them and spread the product by word of mouth and in home sales, whereas Rubberier focused on conveniently selling and mostly from local stores. Departure was interesting but I think Rubberier did a better Job.

The Strategic Plan Of The Promotion Of Professional...

Promote professional Development The strategic plan of the promotion of professional development is the foundation of any company success. The importance of this, will reflect on the need of the progression, implementation and support for the ability of facing constant increase of challenges in this sector. The issues resulting from healthcare sector are increasing and mutating constantly. Only the ability to adapt, understand and address will result in the beneficial practice/results to the all parts involved. The healthcare industry in the recent years, have been facing constant challenges: increase of population â€Å"The United Kingdom s population is expected to continue its rise throughout the 21st century. Driven by modest†¦show more content†¦Will generate an improvement in the services and innovative ideas and provides high quality on customer service. Developing and managing the activities in the company are essential to prepare employees for managerial and leadership positions and to attract, mo tivate, recruit and retain. Companies/Business nowadays are competing in a global level. Globalisation,innovation and technology are are one of the biggest influence on the change of the society. For health and social care the impact of this change brought for the individuals higher expectations of quality and support of care provided. The individuals also expect a great input/involvement of person-centred care. New models of care services are emerging to compete in a demanding, diverse and growing health and social care. Example: more people than ever are taking their own care in their hands with personal budgets â€Å"A personal health budget is an amount of money to support your health and well being needs, which is planned and agreed between you (or someone who represents you), and your local NHS team. It is not new money, but it may mean spending money differently so that you can get the care that you need. A personal health budget allows you to manage your healthcare and supp ort such as treatments, equipment and personal care, in a way that suits you† (nhs.uk). Professional development must be a continuousShow MoreRelatedOrganizational Strategy For A Successful Business1408 Words   |  6 Pagesup-and-coming business starts with strategic, operational and tactical plans developed by top executives and other managers. These plans define what the company will accomplish and how they are going to achieve it. Effective leaders know a plan is only as strong as the people they have to do the work. Bosses cannot be the worker, front-line supervisor and senior management all at once. They have to rely on their workforce to get the job done. 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